I spent the day at Schiphol today! Not because I’m a aeroplane fanatic or anything but because I was trying to fly somewhere. Unfortunately the weather got in the way and my flight was cancelled.
There were a lot of flights cancelled and hundreds of travellers trying to rebook flights. Most people were resigned to waiting to speak to an agent to rebook their flight – afterall there’s not much else you can do. But I did see several angry people getting quite loud and shouty with various ground staff. I don’t know what they expect to achieve, yelling rarely inspires people to give you better service, and it’s certainly not the fault of the airline that a lot of snow has fallen in the last couple of days.